1. What Are Cookies?

Cookies are small data files stored on your device by websites or applications.
In mobile applications, device storage areas and identifiers similar to cookies may be used.

2. What Technologies Do We Use?

The following technologies may be used within Mapo:

• Essential cookies / storage data
• Functional cookies
• Analytical data
• Error and performance logs

These technologies are used to ensure the application operates correctly, securely, and without interruption.

3. Types of Cookies Used

3.1 Essential Cookies

These cookies are necessary for the basic functions of the application.

Example usage purposes:

• Session management
• Secure login
• User authentication
• Authorization processes

These cookies cannot be disabled.

3.2 Functional Cookies

Used to improve the user experience.

Examples:

• Language preference
• Application settings
• Theme or appearance preferences

3.3 Analytical and Performance Data

Collected to understand how the application is used and to improve it.

Examples:

• Page/screen view counts
• In-app interactions
• Error and crash logs

This data is evaluated anonymously or in aggregate form.

4. Purposes of Cookie Usage

Cookies and similar technologies are used for the following purposes:

• Ensuring the secure operation of the application
• Uninterrupted delivery of services
• Improving the user experience
• Detecting and resolving technical issues
• Performance and error analysis

5. Advertising and Marketing Cookies

Mapo:

• Does not use cookies for advertising purposes
• Does not share user data for advertising or marketing purposes
• Does not work with third-party advertising networks

6. Third-Party Services

Limited third-party services may be used for infrastructure and technical requirements (e.g., servers, error tracking tools).

These services:

• Receive only necessary data
• Are subject to their own privacy policies

Mapo is not responsible for third parties' cookie practices.

7. Managing Cookies

Web Users

You can delete or block cookies from your browser settings.
However, disabling some cookies may cause services to malfunction.

Mobile Application Users

Storage data used in the mobile application:

• Is deleted when the application is uninstalled
• Can be cleared through device settings

8. Relationship with Personal Data

Data obtained through cookies is evaluated within the scope of the Privacy Policy.
Personal data is not shared with third parties without explicit consent.

9. Policy Changes

This Cookie Policy may be updated from time to time.
Updates become effective from the date they are published.

10. Contact

For your questions and support requests:
In-app support section
or destek@mapo.tr